Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great view
Friendly staff
Old-looking rooms
Mixed dining quality
7.6/10
Very good
Rooms
8.3
Location
7.0
Service
9.0
Dining
7.3
Guest reviews
7.6/10
based on 3 reviews
8.6
8.6/10 based on 153 reviews
Ricky
United Kingdom,
December
2023
7.4/10
The hotel offers very comfortable and clean rooms with a great view, but they appear old with noticeable wear and tear. The service is friendly and efficient, with staff being very helpful. The location is convenient, although the space feels small and cramped at times. The dining experience is a mix of exceptional and poor options. Overall, the facilities provided are satisfactory.
Rooms
8.0
My room was very comfortable and clean with a great view.
Service
9.0
The staff were extremely friendly and helpful during my stay.
Location
7.0
The hotel's location is convenient and close to everything in the CBD.
Dining
6.0
The dining experiences varied, with some options being exceptional while others were disappointing.
Facilities
7.0
The facilities overall were satisfactory during my stay.
Great view
Old-looking rooms
Dean
United Kingdom,
September
2023
8.6/10
My stay at the hotel was delightful! The room was big, comfortable, and had everything I needed; however, it felt a bit old. The service was exceptional, with professional and helpful staff, though there could be some congestion in the drive at times. The location was great, offering easy access to attractions and the city, but it appeared a bit grubby in some areas. The dining experience was fantastic, offering a variety of options, and the facilities were top-notch.
Rooms
8.0
The room was big, comfortable, and had everything I needed, but felt a bit old.
Service
9.0
The service was exceptional with professional and helpful staff, though there could be some congestion in the drive at times.
Location
7.0
The location was great, offering easy access to attractions and the city, but it appeared a bit grubby in some areas.
Dining
9.0
The dining experience was fantastic, offering a variety of options.
Facilities
10.0
The facilities were top-notch.
William
United Kingdom,
July
2023
8.0/10
I was impressed with the overall stay at the Doubletree. The rooms were immaculate in appearance and cleanliness, offering everything we needed. The service was top-notch, from helping with printing paperwork to being efficient and friendly. The location was convenient, although some areas needed better maintenance. The dining experience was average, but the facilities were satisfactory.
Rooms
9.0
My room on the first night had a minor issue, but it was swiftly rectified. Overall, the room was very comfortable.
Service
9.0
The staff was extremely helpful and professional, from the cleaners to the front desk. They even went out of their way to take coffee orders when the machine was not working.
Location
7.0
The hotel's location was the best on Mitchell Street, close to everything in the CBD. However, some maintenance issues in common areas impacted the relaxation experience.
Dining
7.0
While the dining options were meager, the food quality was good. I would have liked to see more variety, especially for special dietary needs.
Facilities
8.0
The facilities at the Doubletree were adequate for my needs, although some areas needed better attention.